| Category | Question | Answer | Photos/ Videos |
| Brake | What type of brake fluid | Dot 3 |
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| General | Why will my trailer not back | Check vehicle plug, blue wire should be "hot" |
| up? | when in reverse. Check trailer with external |
| power source, and check ground. |
| Incandescent lights on my | webcart. Click link --> |
| boatmate trailer with LED? |
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| Paint | Can you ship paint? | We are not a certified hazmat shipper and |
| cannot ship. However, we can supply the paint |
| code to match your trailer. |
| Receiver | I have a Boatmate trailer for | The top of the ball should be about 18” to 19” in |
| my 2002 Bryant 198 boat. I | order to be level. When picking a drop hitch, |
| don't have access to the | be sure to compensate for vehicle suspension |
| trailer at this time, but want | sag when the trailer tongue weight is applied. |
| to purchase a hitch. Can you |
| provide the height of the |
| tongue when the trailer is |
| level so I can determine the |
| Refurb | Do you refurb trailers? | Yes. |
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| my trailer? | spare mount is universal and the part # is 35- |
| 0221 in the spare mount category. Be sure you |
| provide your VIN# so we can match color and |
| Tires | What is the proper air | It is the Max air pressure that is stated on the |
| pressure for my tires? | tire. Varies depending on tire. |
| Tongue | Do you supply a kit to | Yes. It will require cutting, grinding, welding, |
| convert my trailer to a swing | and paint. Cost usually estimate at around $225 |
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| Trade | Can I trade in my old trailer | No. We do not do trade in. |
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